SSTL
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Terms of Use

These Terms of Use were last updated on April 23, 2015.
 
Surrey Satellite Technology US LLC ("SST-US") owns and provides the www.sst-us.com Web site (the “Site”). SST-US is a subsidiary of Surrey Satellite Technology Limited, a company registered in England and Wales (“SSTL”). SSTL is not responsible for the Site.

ACCESS TO AND USE OF THE SITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS OF USE, INCLUDING ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE INTO THESE TERMS OF USE (“TERMS OF USE”) AND ALL APPLICABLE LAWS. TO USE CERTAIN FEATURES OF THE SITE YOU WILL HAVE TO CREATE A CUSTOMER ACCOUNT (“CUSTOMER ACCOUNT”). ACCEPTANCE OF THESE TERMS OF USE IS A REQUIREMENT FOR CREATING A CUSTOMER ACCOUNT AND OTHERWISE USING THE SITE.

BY CREATING A CUSTOMER ACCOUNT OR ACCESSING, BROWSING, OR OTHERWISE USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS OF USE.

SST-US may modify these Terms of Use from time to time and the modifications become effective upon posting on the Site. You agree to be bound by any changes to these Terms of Use when you use the Site after a modification is posted. Please review these Terms of Use regularly to ensure you are aware of any changes made. These Terms of Use constitute the entire agreement regarding your use of the Site, except that the Surrey Online Terms and Conditions (which are available to registered customers) govern your purchases of Products and Services on the “Surrey Online” portion of the Site. See How to Order Products and Services on Surrey Online.

Privacy Policy

SST-US takes your privacy seriously. You confirm that you have read the SST-US Privacy Policy, which is incorporated into these Terms of Use by this reference. The Privacy Policy describes the collection, use, and sharing of certain personally identifiable information that you may be asked to provide in connection with creating a Customer Account and otherwise using the Site.

Site Content and Intellectual Property Rights

The intellectual property rights in content that SST-US provides on the Site, including without limitation, all text, graphics, artwork, photographs, site design, logos, trademarks, icons, images, audio or video clips, code, scripts and software, and their selection, arrangement and compilation (collectively, "Site Content"), are owned by SST-US or its content suppliers. Site Content is subject to copyright, trademark, and other applicable laws of the United States and other countries.

You may not copy, reproduce, republish, transmit, disseminate, distribute, display, post, modify, create derivative works from, sell, license or otherwise use or exploit Site Content without the prior written consent of SST-US. You may not copy or reverse engineer, or attempt to derive the underlying composition or underlying information, structure or ideas of any proprietary information. You may not use any data mining, robots or similar data gathering or extraction methods on the Site or Site Content. You may not use Site Content for any commercial or competitive purposes or for any purpose that may be harmful or detrimental to the Site or SST-US.

During your visits to the Site, you may view, copy and print reasonable portions of Site Content for your noncommercial, personal use, provided that you retain all copyright and other proprietary notices contained on or in the Site Content. Other “fair use” of Site Content as defined in the copyright law also is permitted. Fair use of copyrighted material includes the use of limited portions of Site Content for personal, educational or noncommercial purposes, such as teaching, scholarship, research, criticism, commentary, and news reporting. Users must cite the author and source of the content as they would material from any printed work. The citation must include all copyright information and other information associated with the content and the URL for the Site. None of the content may be altered or modified and users must comply with all other terms or restrictions that may be applicable to any individual file, image or text included in the Site Content.

Trademarks

“Surrey Satellite,” “Surrey,” “SST-US,” “Surrey Online,” the Surrey Satellite logo, the phrase “Changing the Economics of Space,” are registered and/or common law trademarks of SST-US or SSTL. They may not be copied, imitated or used, in whole or in part, without the prior written permission of SST-US or the trademark holder. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of SST-US or SSTL and may not be copied, imitated or used, in whole or in part, without the prior written permission of SST-US. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply endorsement, sponsorship or recommendation by SST-US or SSTL.

User Comments and Feedback

All comments, feedback, suggestions and ideas disclosed, submitted or offered to SST-US relating to SST-US products or services, the Site, or your experience using the Site ("Submitted Ideas"), shall be and remain the exclusive property of SST-US and may be used by SST-US in any medium in accordance with its Privacy Policy. SST-US is not under any obligation to maintain Submitted Ideas in confidence, to pay any compensation for any Submitted Ideas, or to respond to any Submitted Ideas.

User Generated Content

The Site may provide you and others an opportunity to post commentary, opinions, materials, messages or other information or content (“User Generated Content”). User Generated Content does not necessarily reflect the views of SST-US. SST-US does not assume responsibility for editing, reviewing, selecting, censoring or otherwise controlling the publication of User Generated Content. To the extent permitted by law, SST-US disclaims responsibility or liability arising from any User Generated Content.

SST-US encourages you to express your opinions, but you are strictly prohibited from creating, posting or transmitting any “Prohibited Content,” or including any Prohibited Content in any User Generated Content. Prohibited Content is any content that 

  • is obscene, scandalous, pornographic, indecent, lewd, or profane
  • is unlawful or could encourage conduct that is unlawful
  • could give rise to civil liability
  • is threatening, harassing, intimidating, abusive, offensive or inflammatory
  • constitutes an “ad hominem” or personal attack 
  • is libelous, defamatory or otherwise tortious 
  • impersonates another person or misrepresents an affiliation with another entity 
  • is harmful to minors 
  • infringes on or violates any intellectual property, publicity, privacy, contract or other legal rights 
  • misappropriates any trade secret
  • constitutes unauthorized disclosure of private information of a third party, such as addresses, phone numbers, email addresses, Social Security numbers, or credit card numbers 
  • constitutes political campaigning, or an advertisement or solicitation
  • contains any malicious software code


Although SST-US assumes no responsibility for doing so, you understand and agree that SST-US may review, edit, modify, delete, or reject, with or without notice, any User Generated Content that in the sole discretion of SST-US is Prohibited Content, otherwise violates these Terms of Use, or is otherwise inappropriate for the Site. SST-US, in its sole discretion, will determine what is and is not allowed on the Site.

Intellectual Property Rights in User Generated Content

If you create, post or transmit any User Generated Content on or to the Site, you represent and warrant that: (a) you own the User Generated Content or otherwise have the right to grant the license set forth below; (b) the User Generated Content is reasonably accurate and not misleading; and (c) the User Generated Content does not contain any Prohibited Content. SST-US will not assert ownership of User Generated Content. You grant SST-US and its affiliates a nonexclusive, worldwide, paid-up, royalty-free, perpetual, irrevocable, transferable and fully-sublicensable right and license to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works of and publicly display and perform the User Generated Content in any media, now known or hereafter devised. For the avoidance of doubt, you hereby acknowledge that SST-US may make a commercial use, display, distribution, reproduction, or performance of User Generated Content and, as a result, cause your User Generated Content to be associated with a particular advertiser. You further grant SST-US the right to pursue at law any person or entity that violates your rights or the rights of SST-US in the User Generated Content.

User Generated Content will not be considered confidential and SST-US is under no obligation to treat such content as proprietary information. SST-US shall have no duty to attribute authorship of User Generated Content to you, and shall not be obligated to enforce any form of attribution to you or third parties. If it is determined that you retain moral rights (including rights of attribution or integrity) in any User Generated Content, you hereby declare that: (a) you do not require that any personally identifying information be used in connection with the User Generated Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the User Generated Content by SST-US, its affiliates or any of their licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Generated Content; and (d) you forever release SST-US, its affiliates and their licensees, successors and assigns, from any claims that you could otherwise assert against any of them by virtue of any such moral rights.

No Archive

The Site does not provide archival capability. You are solely responsible for creating backup copies of User Generated Content (at locations other than the Site). SST-US shall have no liability to you or any other person for loss, damage, or destruction of any User Generated Content.

Customer Accounts

To purchase products or services available through the Surrey Online portion of the Site for your company you must create a Customer Account. You must be 18 years of age or older to create a Customer Account. You agree to provide accurate, current and complete information when creating a Customer Account for your company and to update your Customer Account information promptly if it changes. You may not use another Customer's Customer Account without permission from that Customer. You are solely responsible for the activity that occurs on your Customer Account and for keeping your password secure. You must notify SST-US immediately of any breach of security or unauthorized use of your Customer Account. Although SST-US will not be liable for any losses caused by any unauthorized use of your Customer Account, you may be liable for SST-US losses or the losses of others due to such unauthorized use. Products and services may not be purchased for the use of an individual, only companies.

Protecting Child Privacy

The Site is not designed for or directed to children under the age of 13 and SST-US asks that children under the age of 13 not submit any personally identifiable information. SST-US wants you to be aware that parental control protections (such as computer hardware, software, or filtering services) are commercially available and may assist you in limiting access to material that is harmful to minors. Information identifying current providers of protective products and services is available at the America Links Up Web site, located at: http://kids.getnetwise.org/americalinksup/index2.html

Hyperlinks

You are granted a limited, revocable, nonexclusive right to create a text hyperlink to the Site, provided that you do not portray SST-US or any of its products or Services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking Web site does not contain any adult or illegal material or any material that is, in the sole opinion of SST-US, offensive, harassing or otherwise objectionable. This limited right may be revoked by SST-US at any time. You may not use an SST-US logo or other proprietary graphic of SST-US to link to the Site without the express written permission of SST-US. Further, you may not use, frame or utilize framing techniques to enclose any SST-US trademark, logo or other proprietary information, including any Site Content, without the express written consent of SST-US.

The Site may contain links to third party Web sites (“Third Party Sites”) and third party content (“Third Party Content”) as a service to those interested in this information. You use links to Third Party Sites, and any Third Party Content therein, at your own risk. SST-US does not monitor or have any control over and makes no claim or representation regarding Third Party Content or Third Party Sites. SST-US provides these links only as a convenience and a link to a Third Party Site or Third Party Content does not imply SST-US's endorsement, adoption or sponsorship of or affiliation with such Third Party Site or Third Party Content. SST-US accepts no responsibility for reviewing changes or updates to or the quality, content, policies, nature or reliability of Third Party Content, Third Party Sites, or Web sites linking to the Site. When you leave the Site, these Terms of Use no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third Party Site, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

Copyright Complaint Policy

If you believe in good faith that any Site content, including User Generated Content, infringes your copyright, please notify SST-US in writing. Your notice must include the following

  • a clear identification of the copyrighted work you claim is infringed 
  • a clear identification of the material you claim is infringing the copyrighted work, and information that will allow SST-US to locate that material on the Site, such as a link to the infringing material 
  • your contact information so that SST-US can reply to your complaint, preferably including an email address and telephone number 
  • the following statement: "I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law." 
  • the following statement: "I swear, under penalty of perjury, that the information in this notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  • the physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Notices must be mailed to:

Surrey Satellite Technology US LLC
Attn: Legal Department
345 Inverness Drive South, Suite 100
Englewood, CO, USA 80112

or emailed to: legal@sst-us.com

SST-US suggests that you consult your legal advisor before filing a notice or counter-notice. You may be liable for damages (including costs and attorneys' fees) if you make a false claim of copyright infringement.

SST-US will review and address all notices that comply with the requirements above.

WARRANTY DISCLAIMER

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN THE SURREY ONLINE TERMS AND CONDITIONS GOVERNING A CUSTOMER’S PURCHASES OF SST-US PRODUCTS AND SERVICES, THE SITE, SITE CONTENT AND ALL HYPERLINKED SITES ARE PROVIDED ON AN "AS IS" BASIS, AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SST-US EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. SST-US DOES NOT REPRESENT OR WARRANT THAT THE SITE OR SITE CONTENT IS ACCURATE, COMPLETE, SECURE, RELIABLE, CURRENT OR ERROR-FREE OR WILL MEET YOUR EXPECTATIONS. IF APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OF CERTAIN EXPRESS OR IMPLIED WARRANTIES, THEN SST-US GRANTS THE MINIMUM EXPRESS OR IMPLIED WARRANTY REQUIRED BY APPLICABLE LAW.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SST-US EMPLOYEES, AGENTS, SUPPLIERS OR ANY OTHER PERSONS SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS SECTION.

SST-US RESERVES THE RIGHT TO CHANGE ANY PART OF THE SITE AT ANY TIME WITHOUT NOTICE.

WHILE SST-US ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE SITE SAFE, SST-US CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.
 

LIMITATION OF LIABILITY

YOU WAIVE AND COVENANT NOT TO ASSERT ANY CLAIMS OR ALLEGATIONS OF ANY NATURE WHATSOEVER AGAINST SST-US, ITS AFFILIATES, OR ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ARISING OUT OF OR IN ANY WAY RELATING TO YOUR USE OF THE SITE OR SITE CONTENT. YOU USE THESE AT YOUR OWN RISK.

WITHOUT LIMITING THE FOREGOING, SST-US, ITS AFFILIATES, ITS SERVICE PROVIDERS AND PARTIES PROVIDING SITE CONTENT SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR SITE CONTENT, INCLUDING WITHOUT LIMITATION DAMAGES CAUSED BY OR RESULTING FROM YOUR RELIANCE ON ANY SITE CONTENT OR OTHER INFORMATION OBTAINED FROM SST-US OR ACCESSIBLE VIA THE SITE, OR THAT RESULT FROM MISTAKES, ERRORS, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SST-US RECORDS, PROGRAMS OR SERVICES. THE FOREGOING SHALL APPLY EVEN IF SST-US WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SST-US, ITS AFFILIATES, ITS SERVICE PROVIDERS, AND PARTIES PROVIDING SITE CONTENT, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF THE SITE OR SITE CONTENT, EXCEED THE COMPENSATION YOU PAY, IF ANY, TO SST-US FOR ACCESS TO OR USE OF THE SITE.

IF YOU BECOME DISSATISFIED IN ANY WAY WITH THE SITE, SITE CONTENT, OR THESE TERMS OF USE OR THE PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP YOUR USE OF THE SITE.

BECAUSE SOME STATES MAY NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, THESE PROVISIONS MAY NOT FULLY APPLY TO YOU. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF SST-US, ITS AFFILIATES, ITS SERVICES PROVIDERS AND PROVIDERS OF SITE CONTENT SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100). THE LIMITATION OF LIABILITY HEREIN IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN AND REFLECTS A FAIR ALLOCATION OF RISK. THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS AND YOU AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY, DISCLAIMERS AND EXCLUSIVE REMEDIES SPECIFIED HEREIN WILL SURVIVE EVEN IF FOUND TO HAVE FAILED IN THEIR ESSENTIAL PURPOSE.

Indemnification

You agree to defend, indemnify and hold harmless SST-US, its affiliates, and its and their directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, and all losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising out of or accruing from: (a) any misrepresentation made by you in connection with your use of the Site or in your Customer Account application; (b) any noncompliance by you with the terms and conditions of these Terms of Use; and (c) claims brought by persons or entities other than the parties to these Terms of Use arising from or related to your access and use of the Site.

Applicable Law and Venue

The Site (not including Third Party Sites and Third Party Content) is owned and provided by SST-US from a hosting site in the United States. While SST-US has made no effort to publish the Site elsewhere, the Site is accessible in all states of the United States and in other countries. SST-US will approve Customer Accounts only for companies organized and domiciled in the United States.

If you are attempting to access the Site from a location with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your use of the Site, which is governed by United States laws and these Terms of Use, you are transferring your personal information to the United States and you consent to such transfer and the application of the laws of the United States.

You and SST-US both benefit from establishing a predictable legal environment for the Site. Therefore, you and SST-US agree that all disputes, claims or other matters arising from or relating to your use of the Site will be governed by the laws of the State of Colorado, in the United States, without regard to its conflicts of law principles. You agree that all claims you may have against SST-US arising from or relating to the Site will be heard and resolved in a court of competent subject matter jurisdiction located in the State of Colorado. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceedings in such courts, and covenant not to assert any objection to proceedings in such courts. If you choose to access the Site from locations other than the State of Colorado, you will be responsible for compliance with all local laws of such other jurisdiction.

Severability

If any provision of these Terms of Use is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect.

You affirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with them.

Termination

Any use of the Site in violation of these Terms of Use may result, among other things, in the termination or suspension of your rights to use the Site.

Cooperation with Law Enforcement Authorities

SST-US will cooperate with law enforcement authorities investigating the activities of users of the Site and will comply fully with subpoenas and court orders requesting the disclosure of information relating to the activities of users of the Site.

Comments and Questions

If you have any questions regarding these Terms of Use or your use of the Site, please submit them to SST-US using the following contact information:

Surrey Satellite Technology US LLC
Attn: Customer Service
345 Inverness Drive South, Suite 100
Englewood, CO, USA 80112
E-mail to: info@surreysatellite.com  
Phone: 303-790-0653

© Surrey Satellite Technology US LLC.  ALL RIGHTS RESERVED.