Surrey Satellite Technology US LLC ("SST-US") owns and provides the www.sst-us.com Web site (the “Site”). SST-US is a subsidiary of Surrey Satellite Technology Limited, a company registered in England and Wales (“SSTL”). SSTL is not responsible for the Site.
Information SST-US Collects if You Have Not Created a Customer Account
If you visit the Site and have not registered with the Site by creating a customer account (“Customer Account”), the information SST-US collects from you is limited. SST-US may log your computer’s Internet Protocol (“IP”) address to help diagnose potential problems with its servers, to administer the Site, and to track usage statistics. It would be extremely difficult for SST-US to identify you from your IP address and SST-US makes no attempt to do so.
If you reached the Site by clicking on a link or advertisement on another site, then SST-US may also log the address of that Web site and other information about your visit. This information helps SST-US maximize the Site’s exposure on the Internet and to understand the interests of its customers. SST-US collects and uses this type of information only in the aggregate; that is, it is entered into the SST-US database, where SST-US can use it to generate reports on the Site’s visitors taken as a whole, or in groups or segments, but not for reporting on individual visitors.
Information SST-US Collects In Connection with Your Creation of a Customer Account
If you have created a Customer Account, SST-US may store some of the Personal Information your provide in the cookie it places on your computer, so that the Site’s system will recognize you each time you visit. In that way, the Site can save your preferences from visit to visit and present you with a personalized experience, without requiring you to log into the Site every time you visit (as long as the cookie is still on your computer or within an appropriate amount of time). To improve services and enhance personalization, SST-US may obtain information about you periodically from independent third party sources and add it to the Personal Information you provided when creating your Customer Account. Additionally, SST-US may update your Customer Account to accurately reflect any new information included in communications received from you.
How SST-US Uses the Information it Collects
If you create a Customer Account and provide an email address, SST-US may email you additional materials, unless you "opt-out" of receiving these materials. For example, these materials might include newsletters and other materials and notifications about special offers. SST-US may also use certain information that you provide to present you with tailored advertising that may be of interest to you. You may at any time opt-out of receiving future marketing communications from SST-US.
You may cancel a Customer Account by emailing SST-US's Customer Service group. A SST-US Customer Service consultant will send you an email to confirm your request. SST-US may not be able to remove your information from a business partners’ database if SST-US has transmitted any information to them previously. You will have to contact the business partner directly to have your information deleted by the partner.
Information Sharing and Disclosure of Your Personal Information
SST-US may share your information with SSTL and its other suppliers to fulfill your purchases of products and services, register your company for available warranties, provide notices related to the products and services you purchased and to fulfill your orders. These suppliers may contact you to obtain additional information about you or your company or to facilitate the processing of orders or the delivery of products and services.
SST-US may provide your Personal Information to third party service providers engaged by SST-US (such as those providing credit card processing, market research and business analytics, credit scoring, export compliance, customer service, Web site hosting and other services), in which case SST-US will require those parties to agree to use the Personal Information solely for the purpose of providing the specified services to SST-US.
SST-US may also disclose information about you, in its sole discretion, if it believes it must do so to prevent a violation of law and you hereby consent to such disclosure. You also consent to SST-US disclosing information about you in the course of legal proceedings if SST-US is legally required to do so, if SST-US reasonably believes that doing so may mitigate its own liability, or if doing so will assist SST-US in enforcing its legal rights. SST-US also may share your information with a third party in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy. In any such case, SST-US will attempt to obtain reasonable confidentiality commitments with respect to any Personal Information disclosed.
How You Can Review and Update Your Personal Information
You can review and update the Personal Information you have provided to SST-US during the registration process by accessing your Customer Account. You also may contact SST-US as indicated under the “Comments and Questions” section below and present any questions you have about the use of your Personal Information on the Site.
How SST-US Protects Your Personal Information
SST-US has attempted to implement reasonable security procedures to protect Personal Information transmitted to the Site and stored in the Site’s systems. For example, SST-US has implemented a policy to limit access to Personal Information to employees and contractors of SST-US who need to have access to the information to operate the Site and the services offered through the Site. If you provide financial information to the Site it will be encrypted prior to transmission. SST-US also protects Personal Information by placing it on secure portions of the Site that are accessible only by authorized employees and contractors. No data transmission over the Internet is completely secure. While SST-US strives to protect your Personal Information, it cannot ensure or warrant the absolute security of such information.
Guidelines for Children
The Site is a general audience Web site and is not directed to visitors younger than 13 years of age. SST-US will not knowingly sell products or services for purchase by children and will attempt to ensure that the privacy of children is protected. If SST-US discovers a person under the age of 13 has provided any personally identifiable information, SST-US will delete that information from the Site’s systems. SST-US will not reply to information requests from children under the age of 13, if so identified.
SST-US will not request your credit card information, login username or password in an unsolicited email or telephone communication; however this information may be required for verification purposes when you contact the SST-US Customer Service personnel directly. Identity theft and the practice known as “phishing” are of great concern to SST-US. Safeguarding information to help protect you from identity theft is a priority. For more information about phishing, you may want to visit the Federal Web site: www.OnGuardOnline.gov.
SST-US complies with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act). To this end, SST-US:
- provides recipients of email marketing and e-newsletters a clear mechanism to "opt-out" of receiving information in the future
- provides accurate header and subject line information prior to sending any emails
- sends only emails with specific subject lines and a clear indication of the sender
- includes its physical address in all email newsletters
Comments and Questions
Surrey Satellite Technology US LLC
Attn: Customer Service
8310 South Valley Highway, 3rd Floor
Englewood, CO, USA 80112
E-mail to: email@example.com
Phone: 303 790-0653
© 2010 Surrey Satellite Technology US LLC. ALL RIGHTS RESERVED